Terms of service
📜 Terms of Service
DOLFIT Mattresses – XPLUS SERIES
Last Updated: 01-05-2026
Welcome to Dolfit Mattresses. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.
🧾 1. General Conditions
- You must be at least 18 years old or using the website under parental supervision
- You agree not to use our products or services for any illegal or unauthorized purpose
- We reserve the right to refuse service to anyone at our discretion
🛒 2. Products & Pricing
- All products, including the XPLUS SERIES, are subject to availability
- Prices are listed in INR (₹) and may change without prior notice
- We reserve the right to modify or discontinue products at any time
📦 3. Orders & Payments
- Orders are confirmed only after successful payment authorization
- We reserve the right to cancel or limit quantities of any order
- In case of pricing errors, we may cancel or revise the order
🚚 4. Shipping & Delivery
- Delivery timelines are estimates and may vary based on location
- Delays due to logistics, weather, or unforeseen circumstances are not our liability
- Customer must ensure accurate address and contact details
🔁 5. Returns, Refunds & Trial
- Governed by our Return & Refund Policy
- XPLUS SERIES includes a 30-night trial (subject to conditions)
- Refunds are processed only after quality inspection
🛠️ 6. Warranty
- XPLUS SERIES mattresses come with a 10-year limited warranty
- Warranty covers manufacturing defects only
- Does not cover:
- Normal wear and tear
- Improper usage or handling
- Damage due to moisture, misuse, or external factors
⚠️ 7. Product Usage Disclaimer
- Mattress performance depends on:
- Body type
- Usage habits
- Bed base compatibility
- XPLUS SERIES is engineered for high support, not ultra-soft comfort
- Individual comfort perception may vary
🔐 8. Intellectual Property
- All content on this website (images, designs, logos, text) is the property of Dolfit Mattresses
- Unauthorized use, reproduction, or distribution is strictly prohibited
💳 9. Payment & Security
- Payments are processed through secure third-party gateways
- We do not store your full payment details
- Any fraud or misuse will be reported to authorities
🚫 10. Limitation of Liability
Dolfit Mattresses shall not be liable for:
- Indirect or incidental damages
- Loss of sleep quality due to subjective comfort preferences
- Delays or failures caused by external factors
Maximum liability is limited to the amount paid for the product
🔄 11. Modifications to Terms
- We reserve the right to update these Terms at any time
- Changes will be posted on this page
- Continued use of the website implies acceptance of updated Terms
🌍 12. Governing Law
- These Terms are governed by the laws of India
- Jurisdiction: Alwar / Rajasthan courts
📞 13. Contact Information
For any queries regarding Terms of Service:
📧 Email: info@dolfit.com
📞 Phone/WhatsApp: +91-9311224095
💡 Closing Statement
XPLUS SERIES is not just a mattress—it’s engineered support designed for real bodies and real comfort.